Privacy

These terms are current as of 20 September 2026.

This page says what happens to your information when you ask about staying at Palmetto Bay Getaway. It describes what the site actually does, not what it might do.

What we collect

When you send a request from this site we collect what you type into the form: your name, your email address, your phone number if you give one (it is optional), the dates and the number of guests, and anything you write in the message. We also record the internet address (IP) your request came from, which is how the site limits how many requests one person can send in an hour.

We collect nothing else. There are no cookies on these pages, no advertising, no tracking across other websites, and no profile of you anywhere.

What we do with it

We read your request and reply to you directly. Two messages are sent when a request arrives: one to you, confirming we have it, and one to the owner with what you wrote. If the owner confirms your dates, we use the same details to arrange your stay.

Who else sees it

• Cloudflare hosts this site and stores its database. Your request is held there.
• Resend sends the messages. Your email address and the contents of those messages pass through it.
• Cloudflare Email Routing forwards mail sent to our address on to Gmail, so Google holds a copy of anything you email us.
• When payments begin, a payment provider will take the payment on its own secure page. We never see or store card details.

Nobody else. Your details are not sold, shared or used for marketing by anyone.

How long we keep it

• A request that is declined, or that is never answered and whose dates have passed, is deleted ninety (90) days after you sent it. Your email address is kept after that, with the dates of your first and last request; everything else about the request goes.
• A request the owner confirms becomes a booking, and is kept as part of the record of that stay.
• We keep a log of when requests arrive that records the internet address and the number of guests, but never your name, your email address or your message.

Asking to be forgotten

Write to dominic@palmettobaygetaway.com and ask. Your email address is removed, along with every request of yours that is not a confirmed booking. If you have stayed with us, records of that stay are kept as part of our business records.

Analytics

We use Cloudflare Web Analytics, which counts page views without cookies and without following you anywhere else.

Changes

If this notice changes, the date at the top changes with it.